FAQ's

Any frequently ask questions will live here!

How long does shipping take?
Standard shipping takes 3–5 business days, and express options are available at checkout.

What is processing time?
We allow 1–3 business days for processing to carefully prepare, package, and shipping your order with the attention it deserves.

What is your return policy?
We accept returns within 15 days of delivery for unused items in their original condition. We will refund the full order amount minus shipping costs. If the item arrives damaged, please email us with your order number and a photo for a case-by-case solution. Contact us for any further questions.
How do I contact you?
You can contact us by sending an email to emmaleighjewelry@gmail.com. We value your feedback and will respond within 24-48 hours. Thank you for supporting our small business!